Short term memory loss.

Apparantly, every second person around here has no short term memory. For example, I told a customer that I could diagnose the problem with his modem but if it's a hardware fault, I can't fix it. The guy says yeah all good, go ahead so I look at it and, surprise, the modems buggered. So I call him and explain and when the customer comes, he fucking complains that I didn't tell him that we can't fix hardware faults. Wow. I don't know why I'm surprised, everyone around here has their heads jammed so far up their ass's its a miracle they don't spew shit all over the place when they talk.

Oh wait, they do!

Fuck my life.